John Ward celebrated his 15-year anniversary volunteering with MAAA on August 1. Congratulations, John, and thank you!
How did you come to volunteer at MAAA?
As I was thumbing through my AARP Magazine 15 years ago, I ran across an advertisement from MAAA looking for volunteers. They were looking for people who were interested in learning more about Medicare and helping others.
The ad caught my attention for two reasons. One, I was 64 years old and looking for information on my upcoming venture into Medicare.
Secondly, as a retiree, I was looking for another volunteer opportunity to fill my time. I signed up and completed the Medicare training and briefly shadowing one of the experienced volunteer counselors. Over the years, I have counseled many people at a variety of sites throughout the metro area as well as have done some home visits. My permanent assignments currently include five sites (these sites are closed during COVID-19).
How has your role as a Medicare counselor changed over the years?
When I began counseling, the primary emphasis was on Medicare A and B as well as private insurances related to hospital and doctor visits. Then, along came Medicare Part D! Training sessions in the first year of the new prescription program were numerous and often mind boggling.
Have you had any other volunteer roles with our agency?
Eventually, I became a part of the Outreach Team. After shadowing experienced presenters, I have made several presentations and worked at numerous community events, including parades. Personal contact with others has been a positive and enriching experience. I also had a brief stint on the Senior LinkAge Line® phone bank which enhanced my understanding of Medicare and a variety of related subjects.
How has your time as a volunteer shaped you?
As a result of my MAAA experience, I have become involved in several organizations involved in health care, Medicare and other senior-related issues, including Stratis Health and, most recently, the Minnesota Alliance for Patient Safety. The management and staff of MAAA have always been supportive, helpful and patient. It has been a positive experience working with a group of people whose careers are devoted to helping people navigate the complex and scary world of Medicare and old age. As we continue to struggle through our ‘new world reality,’ I hope to continue volunteer efforts as long as I am able.
Would you like to volunteer with MAAA? Learn more here.
